General Terms and Conditions


The Uniform Conditions for the Hotel and Catering Industry (UVH) apply to all services of Gr8 Hotels.

These can be consulted via this link and are binding for everyone who uses our services.

This page contains more information regarding the prices shown on our website and cancellation conditions. It also contains our house rules.


Prices shown

All prices mentioned on the website “gr8hotels.nl” and all printed publications and advertisements of Gr8 Hotels are exclusive of city tax and any surcharges. The room reservation is guaranteed until 20:00 on the day of arrival. In case of an (expected) arrival after 20:00 a prepayment is required. Cancellations must always be confirmed to us in writing.


Cancellation Policy

For (online) hotel reservations up to 10 rooms per reservation, no costs will be charged for cancellations up to 24 hours prior to 2:00 PM on the date of arrival. For cancellations after this time or in case of no-show, 100% of the reservation value will be charged.


Our prices

Booking a hotel room or package directly via our website offers several advantages:

  • All prices include breakfast
  • No booking or administration costs
  • Book quickly and easily
  • Book via a secure connection
  • Pay directly and securely via IDEAL or credit card
  • Reservations without credit card possible

Gr8 Hotels is not responsible for any fines or other expenses that may result from cancellation of reservations or errors in third party price publication.


Gr8 Hotels reserves the right to change or withdraw this guarantee at any time without giving reasons.

House rules

It is prohibited to:

  • To take hotel property outside the building. In case of wilful damage to hotel property, the perpetrator/booker will be held liable for repair and/or replacement costs.
  • To consume, use, trade or possess narcotics. Violation of this will result in removal without any right to restitution.
  • to cause nuisance to another in or around the hotel, including by means of loud music, rude behaviour or noise of any kind. The perpetrator/booker can be held liable for any damages and claims for damages submitted by third parties.
  • To occupy the room with more than the number of people reserved for.
  • Smoking is allowed inside and from the rooms or public areas of the hotel. If you do not comply with the smoking ban, a fine of € 250.00 will be irrevocably charged to the perpetrator/booker, in addition to any additional costs for cleaning and repairing the rooms or public areas to make the hotel 100% smoke-free again.
  • To sabotage/cover fire alarms. Malfunctions and their discovery will irrevocably lead to a fine of €250.00. This fine is in the context of causing unacceptable danger to third parties in connection with a malfunctioning fire alarm system.

If the fire alarm goes off due to smoking in the room, Gr8 Hotels can charge you for all consequential damages in addition to the fixed smoking fine of €250.00. This includes in any case the call-out costs of the fire brigade of €500.00 and other claims from third parties as a result of the nuisance caused.


In the event of a violation of the house rules, Gr8 may charge you directly for all costs incurred for repair, cleaning, removal and all consequential damages.