Algemene Voorwaarden Gr8 Hotels

General Conditions

The uniform coditions for our industry (UVH) apply to all services of Gr8 Hotels. These can be consulted via this link and are binding for everyone who uses our services. This page contains more information regarding the prices shown on our website and cancellation conditions. Our house rules are also listed.

Rates shown

All prices mentioned on the website “gr8hotels.nl” and all printed publications and advertisements of Gr8 Hotels are exclusive of city tax and any surcharges.

Cancellation policies

For (online) hotel reservations up to 10 rooms per reservation, no costs will be charged if canceled up to 24 hours before 2PM on the arrival date. If canceled after this time or in case of no-show, 100% of the reservation value will be charged.

The room reservation is guaranteed until 8PM on the day of arrival. For an (expected) arrival after 8PM, a prepayment is required. Cancellations must always be confirmed to us in writing.

Our rates

Booking a hotel room or package directly via our website offers various advantages:

• All prices include breakfast 
• No reservation or administration costs
• Easy and fast booking
• Reservation via a secure connection
• Direct and secure payment via IDEAL or credit card
• Reservation without credit card possible

Gr8 Hotels is not responsible for fines or other expenses that may result from the cancellation of reservations or errors in the price publication of third parties.

Gr8 Hotels reserves the right to change or withdraw this guarantee at any time without giving reasons.

House rules

It is forbidden:

• To take hotel properties outside the building. In case of causing damage to hotel properties, the perpetrator/booker will be held liable for repair and/or renewal costs.
• To consume, use, trade or possess narcotics. Violation of this will result in removal without any right to a refund.
• To cause a nuisance to others in or around the hotel, for example through loud music, obnoxious behavior or noise of any kind. The causer/booker can be held liable for any damages and claims for damages submitted by third parties.
• Occupy the room with more than the number of persons for which the reservation has been made.
• To smoke inside and from the rooms or public areas of the hotel. If you do not comply with the smoking ban, a fine of € 250.00 will be irrevocably charged to the perpetrator/booker, in addition to any additional costs for cleaning and repairing the rooms or public areas to make the hotel 100% smoke-free again .
• Sabotage/cover fire detectors. Malfunctions and the discovery thereof irrevocably lead to a fine of € 250.00. This fine in the context of causing unacceptable danger to third parties in connection with a malfunctioning fire alarm system

If the fire alarm goes off due to smoking in the room, Gr8 Hotels can also charge you for all consequential damages in addition to the fixed smoking fine of € 250.00. This is in any case understood to mean the call-out costs of the fire brigade at € 500.00 and other claims from third parties as a result of the nuisance caused.

In case of violation of the house rules, Gr8 can charge you directly for all costs incurred for repair, cleaning, removal and all consequential damages.